Welcome to Looms Media's Terms and Services page.

By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

  1. Introduction: Looms Media is an SEO and social media marketing agency that offers a range of services to help businesses improve their online presence. By using our services, you agree to these terms and conditions.

  2. Service Agreement: When you purchase any of our services, you agree to the terms and conditions of the service agreement. This agreement outlines the scope of the service, timelines, pricing, and other relevant details. We require a signed service agreement before commencing work on any project.

  3. Payment: All payments for our services are due upfront, unless otherwise agreed upon in the service agreement. We accept various payment methods, including credit cards and PayPal. If a payment is declined, we reserve the right to suspend or terminate the service until payment is made in full.

  4. Refund Policy: We offer a satisfaction guarantee for our services. If you are not satisfied with the service we provided, please let us know within 30 days of the service completion, and we will make every effort to address your concerns. If we cannot resolve your concerns, we will issue a refund.

  5. Intellectual Property: We retain all rights, ownership, and intellectual property of the work we create for our clients, including but not limited to website designs, content, and social media campaigns. Clients may use the work solely for their business purposes and may not share or distribute the work without our written consent.

  6. Confidentiality: We understand the importance of confidentiality and will not disclose any confidential information shared by our clients without their express written consent, unless required by law.

  7. Termination: Either party may terminate a service agreement with a 30-day written notice. In case of termination, the client will be responsible for all services rendered up to the date of termination.

  8. Limitation of Liability: We strive to provide our services with the utmost care and professionalism. However, we do not guarantee the success of our services or the results obtained. We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.

  9. Modification: We reserve the right to modify these terms and conditions at any time. It is your responsibility to review these terms periodically to stay informed of any changes.

By using our services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.